Shipping policy
At Monarq, we are committed to delivering premium products and a smooth shopping experience. Please read this policy carefully before placing an order.
Shipping Policy
Processing Time
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery timelines:
- Metro Cities: 2–5 business days
- Other Locations: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather, courier delays, public holidays, or other circumstances beyond our control.
Shipping Charges
- Free Shipping on eligible orders (if applicable).
- Shipping charges, if any, will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment.
Delivery Attempts
Our courier partners will make delivery attempts in accordance with their policies. If delivery cannot be completed due to incorrect address details, unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.