Terms of service

Terms & Conditions (Terms of Service)

Last Updated: 31/07/2026

Welcome to Monarq (“Monarq,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.


2. Products & Availability

We strive to ensure that product descriptions, images, pricing, and availability are accurate. However:

  • Product colors may vary slightly due to screen settings.
  • Availability is subject to change without notice.
  • We reserve the right to discontinue or modify products at any time.


3. Pricing

  • All prices are displayed in Indian Rupees (INR) unless stated otherwise.
  • Prices may change without prior notice.
  • Applicable taxes, if any, will be charged in accordance with law.


4. Orders

We reserve the right to refuse, cancel, or limit any order, including where:

  • A product is unavailable.
  • Pricing or product information contains an error.
  • Fraud or unauthorized activity is suspected.
  • The order cannot be fulfilled for operational or legal reasons.

If payment has already been received for a cancelled order, we will process a refund in accordance with our Refund Policy.


5. Payments

We accept payment methods made available during checkout. All payments are processed through secure third-party payment providers. We do not store your complete payment card details.


6. Shipping & Delivery

Shipping timelines are estimates and may vary due to circumstances beyond our control, including weather, logistics delays, or force majeure events. Risk in the products passes to you upon delivery.

Please refer to our Shipping Policy for more details.


7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy. Please review that policy before making a purchase.


8. Cancellation

Orders may be cancelled only in accordance with our Cancellation Policy. Once an order has been shipped, cancellation may not be possible.


9. Intellectual Property

All content on this website, including text, graphics, logos, product designs, photographs, videos, and trademarks, is owned by or licensed to Monarq and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.


10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Upload malicious software or harmful code.
  • Misuse the website or infringe the rights of others.


11. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.


12. Limitation of Liability

To the fullest extent permitted by applicable law, Monarq shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or purchase of our products.

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.


13. Disclaimer

The website and its content are provided on an “as is” and “as available” basis. While we strive for accuracy, we do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components.


14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts, unless otherwise required by applicable law.


16. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with the revised 11/07/2026 date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

 

17. Contact 

Visit contact us /About us Page for Contact Information & Availability time.