Privacy Policy
Last Updated: [11/07/2026]
Welcome to Monarq (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by third-party payment providers; we do not store complete card details)
- Account login information (if applicable)
Order Information
- Products purchased
- Order history
- Delivery information
- Returns and refunds
Device & Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage analytics
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Verify payments
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send order updates
- Respond to inquiries
- Send marketing communications where permitted or where you have opted in
3. Payment Information
Payments are processed through trusted third-party payment gateways. We do not store your complete debit or credit card information on our servers.
4. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We may share your information with trusted third parties, including:
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Analytics providers
- Marketing service providers
- Government or law enforcement authorities where legally required
We do not sell your personal information.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no internet transmission or electronic storage method is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
Depending on applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
- Request information about how your personal data is processed
To exercise these rights, contact us using the details below.
9. Marketing Communications
If you subscribe to our marketing communications, you may receive emails or messages regarding new products, promotions, and offers.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for their privacy practices or content.
12. International Users
If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate, subject to applicable legal requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “Last Updated” date.
14. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Monarq
Email: Monarq.care@gmail.com
Website: https://themonarq.in
Business Address: 2nd Floor , White House Apt , RC nagar , Udyambag, Belagavi- 590006